How long does delivery take?

3-5 business days.

Where can we deliver the package to?

Only US for all products except MECOOL products, We provide free shipping  for MECOOL orders to more than 200 countries and for some reasons there are few areas that are not able for delivering.

What shipping methods are offered?

We ship the products except MECOOL products via Amazon functions. They will choose the carrier that they think works best for our customers. As for MECOOL products,We cooperated with several courier companies: DHL/ UPS/ FedEx, etc.

What's is the shipping cost?

We offer free shipping for all the products.

What do I need to do If I have shipping issues with my parcel?

Please contact customer support at